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Ro provides convenient telehealth services for hair loss, offering online consultations with licensed healthcare providers and direct delivery of prescription medications like oral Finasteride, off-label oral Minoxidil, and compounded topical treatments, alongside over-the-counter options like topical Minoxidil.

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Discreet Shipping
Free Follow-ups
Competitive Pricing
Written by:Casey Newton

Casey Newton,

Overview: Ro (formerly Roman) is a comprehensive telehealth company tackling various health concerns, with a significant focus on men's health issues like hair loss (androgenetic alopecia, or male pattern baldness). They also offer solutions for women's hair loss. Ro aims to provide a seamless experience, from online diagnosis by a US-licensed healthcare professional to the discreet delivery of treatments directly to your door.

Treatments Offered: Ro offers several clinically recognized approaches to combatting hair loss:

  1. Oral Finasteride (Generic Propecia): An FDA-approved prescription pill taken once daily. It works by inhibiting the enzyme 5-alpha reductase, thus reducing dihydrotestosterone (DHT), a key hormone responsible for shrinking hair follicles in male pattern baldness. Studies show it can slow hair loss for a majority of men and lead to regrowth in some. Note: For men only. Carries potential sexual side effects and requires a prescription.
  2. Topical Minoxidil (Generic Rogaine): An FDA-approved over-the-counter topical solution or foam (Ro offers a solution/spray). Applied directly to the scalp, it's believed to work by increasing blood flow to hair follicles and extending the hair growth phase. Ro offers a 5% solution.
  3. Oral Minoxidil (Generic Loniten): A prescription pill used 'off-label' for hair loss (meaning it's FDA-approved for other conditions – high blood pressure – but commonly prescribed by doctors for hair loss based on clinical experience). It may be an option for those who prefer a pill or dislike topical application. Note: Carries a boxed warning regarding potential heart effects and requires careful consideration with a provider.
  4. Compounded Topical Solution (Roman Hair Solution Rx): A prescription-only, 3-in-1 topical spray combining Finasteride, Minoxidil, and often Tretinoin (a retinoid thought to potentially enhance Minoxidil absorption). This aims to provide multiple mechanisms of action in one application. Note: Compounded medications are not individually FDA-approved and have recently come under FDA scrutiny regarding potential risks and side effects similar to oral finasteride.
  5. Supporting Products: Ro also offers shampoos, conditioners, and hair support supplements containing ingredients like biotin and saw palmetto.

How It Works: The process typically involves:

  1. An online visit/questionnaire detailing your medical history and hair loss concerns (sometimes requiring photo uploads).
  2. A US-licensed healthcare professional reviews your information.
  3. If deemed appropriate, they will prescribe a personalized treatment plan. The initial online consultation is usually free.
  4. Medication is shipped discreetly (often with free 2-day shipping) from the Ro Pharmacy Network or a partner pharmacy.
  5. Ongoing care is provided, allowing you to message your provider with questions.

Effectiveness & Timeline: Treatments like Finasteride and Minoxidil require consistent daily use. Initial results (slowing of loss, some fine regrowth) may be noticeable within 3-6 months, with more significant results potentially taking up to a year or longer. Ro emphasizes that results vary between individuals. Clinical studies back the efficacy of both Finasteride and Minoxidil for many users.

Pros and cons

Pros
Competitive Pricing
Focus on Proven Medications
Unlimited Free Follow-ups
Streamlined & Discreet Telehealth
Cons
Limited Formulation Variety
Minimal Treatment Customization

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